AWS re:Invent 2017: The Art and Science of Conversation Applied to Alexa Skills (ALX303) – #AWS

It used to be the case that we only spoke to computers in their language. But more and more often, we’re interacting with them in ours. We are moving quickly into a world of computer conversation, and one in which, for many applications, the most natural interactions will be through spoken language. But how do you create engaging narrative and compelling, organic conversational interactions using the imprecise tools of speech recognition and intent resolution? In this session, we look at the experience as a whole and take you through key learnings that you can use when building your skills. We cover issues like knowing your audience, creating compelling storylines, using a cast of characters, integrating voiceover, designing a soundscape, and finding those “magic moments”. For each of these, we share the design pattern, the backing AI or physiological science, and how to implement the experience with Alexa.

via Amazon Web Services

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- Launched in 2006, Amazon Web Services offers a robust, fully featured technology infrastructure platform in the cloud comprised of a broad set of compute, storage, database, analytics, application, and deployment services from data center locations in the U.S., Australia, Brazil, China, Germany, Ireland, Japan, and Singapore. More than a million customers, including fast-growing startups, large enterprises, and government agencies across 190 countries, rely on AWS services to innovate quickly, lower IT costs and scale applications globally. To learn more about AWS, visit http://aws.amazon.com.

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