Building with empathy – Playtime San Francisco 2017

80% of Roombas are given names by their owners. Research shows that building empathy with users creates a bond and enables more forgiveness of mistakes, yet tracking emotional satisfaction remains a big challenge for product developers. Hear how your peers, including HOOKED, Poncho, and Google, are building with empathy, making tradeoffs, and tracking EQ.

Sarah Karam, Partner Development Manager, Google Play
Esha Gupta, Director of Content, HOOKED
Sam Mandel, CEO, Poncho & Partner, Betaworks
Danielle Krettek, Principal, Google Empathy Lab

Watch the rest of the sessions:
Subscribe to the Android Developers channel here:

via Android Developers

About The Author
- Welcome to the Android Developers channel on YouTube. This is the home for Android Developers Live videos from our live events, as well as for videos containing demos, tutorials, and anything else related to Android development.

Tell us what you think...