Collecting diagnostic information for VMware Fusion
http://kb.vmware.com/kb/1003894 – This video demonstrates how to collect the diagnostic information support bundle for VMware Fusion. The video was created using Fusion 4.x but it is applicable to older versions of VMware Fusion as well.
VMware Technical Support routinely requests diagnostic information or a support bundle when a support request is handled. This diagnostic information contains logs and configuration files for your Mac, for Fusion, and for your virtual machine(s).