Farewell Break-fix – Introducing Intelligent Engineering Services

The session will focus on how technical support services must evolve to keep pace with changing user expectations and business requirements. Reactive services are no longer enough to satisfy either business or user demands. So how do you develop support models that meet these new and more demanding requirements? Simply waiting for something to break is no longer acceptable. You need an in-depth understanding of your customers’ environments. Discover how Fujitsu’s Intelligent Engineering approach can improve user productivity and lower costs through the delivery of new customer centric support models, underpinned by big data and analytics

About The Author
- Fujitsu is the leading Japanese information and communication technology (ICT) company offering a full range of technology products, solutions & services around the world. We use our experience and the power of ICT to shape the future of society with our customers.

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