Field and form rules in ServiceDesk Plus

ServiceDesk Plus is a game-changing IT help desk software which is used by more than 100,000 service desks across 185 countries. This video series will help you get the most out of ServiceDesk Plus.

In this video, you will learn about,
Creating field & form rules – 1:45
Field & form rules execution on a form load – 4:45
Field & form rules execution on field change – 7:49
Field & form rules execution on a form submit – 14:28
Custom scripts – 18:45

via ManageEngine

About The Author
- ManageEngine is the leading provider of cost-effective enterprise IT management trusted by more than 100,000 organizations in 200 countries. The ManageEngine suite offers enterprise IT management solutions including Network Management, HelpDesk ITIL, Application Management, Desktop Management, Security Management, Password Management, Active Directory reporting, and a Managed Services (MSP) platform.