Field and form rules in ServiceDesk Plus
ServiceDesk Plus is a game-changing IT help desk software which is used by more than 100,000 service desks across 185 countries. This video series will help you get the most out of ServiceDesk Plus.
In this video, you will learn about,
Creating field & form rules – 1:45
Field & form rules execution on a form load – 4:45
Field & form rules execution on field change – 7:49
Field & form rules execution on a form submit – 14:28
Custom scripts – 18:45