How to logically group similar or related requests and reduce time spent?

Watch this video and learn how to link similar help desk requests and resolve them together efficiently. This feature increases the technicians efficiency and productivity. Leanr more from http://goo.gl/RK9sCx

via ManageEngine

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- ManageEngine is the leading provider of cost-effective enterprise IT management trusted by more than 100,000 organizations in 200 countries. The ManageEngine suite offers enterprise IT management solutions including Network Management, HelpDesk ITIL, Application Management, Desktop Management, Security Management, Password Management, Active Directory reporting, and a Managed Services (MSP) platform.

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