IBM Voice Gateway: The Cognitive Call Center Solution – #IBM

Check out this demonstration that shows the cognitive capability of IBM Voice Gateway and how it can help your business. To learn more, visit

The IBM Voice Gateway helps enhance your call center operations by connecting to IBM Watson services. This software uses IBM Watson as a self-service agent to handle calls instead of a live contact center agent, or it can use IBM Watson to assist contact center agents in real-time.

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- Cloud is an Information Technology infrastructure designed for rapid delivery of computing resources. IBM delivers cloud enterprise services and solutions in a simplified manner, providing unbounded scale, differentiated quality, and with a user focus designed to foster rapid innovation and efficient decision making.

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