IBM Voice Gateway: The Cognitive Call Center Solution – #IBM
Check out this demonstration that shows the cognitive capability of IBM Voice Gateway and how it can help your business. To learn more, visit https://ibm.co/2oR8J97.
The IBM Voice Gateway helps enhance your call center operations by connecting to IBM Watson services. This software uses IBM Watson as a self-service agent to handle calls instead of a live contact center agent, or it can use IBM Watson to assist contact center agents in real-time.