Once a Racker/Always a Racker-HelpSocial

We believe in “Once/Always” – once you’re Racker, you will always be part of the Rackspace network. Matt Wilbank’s passion for helping customers blossomed while he worked at Rackspace. He worked alongside fellow Rackers to develop a tool to better manage customer interactions via social media – an idea that became the foundation for HelpSocial. Now Co-Founder and CEO of HelpSocial, Matt talks about what it means to be a Racker and to remain part of the Rackspace network.

via Rackspace

About The Author
- Rackspace® (NYSE: RAX) is the #1 managed cloud company, the leader in hybrid cloud, and the founder of OpenStack®. Its technical expertise, multiple technology platforms, and Fanatical Support® allow companies to tap into the power of the cloud without the pain of hiring experts in dozens of complex technologies.

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