Once a Racker/Always a Racker-HelpSocial
We believe in “Once/Always” – once you’re Racker, you will always be part of the Rackspace network. Matt Wilbank’s passion for helping customers blossomed while he worked at Rackspace. He worked alongside fellow Rackers to develop a tool to better manage customer interactions via social media – an idea that became the foundation for HelpSocial. Now Co-Founder and CEO of HelpSocial, Matt talks about what it means to be a Racker and to remain part of the Rackspace network.