ServiceDesk Plus Cloud integrates with Zoho Cliq

With the integration between ServiceDesk Plus and Zoho Cliq, end users can use slash commands to raise service requests or report incidents right from their Zoho Cliq chat window. To know more, visit

Many businesses use a chat application like Zoho Cliq to break the walls between departments and to encourage collaboration. Chat applications are prevalent within business boundaries, making them the perfect platform for channeling IT service desks into the mainstream conversation and increasing IT self-service adoption. End users can now access IT support right from their chat window using designated slash commands. This reduces the actions required to seek IT help—creating an incident or requesting a service—down to a single step. Similarly, IT technicians can keep an eye on open tickets right from their Zoho Cliq chat window.

Can’t wait to try this out in your organization?
If you’re a ServiceDesk Plus Cloud user, you can try this integration for free. To learn more, visit

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via ManageEngine

About The Author
- ManageEngine is the leading provider of cost-effective enterprise IT management trusted by more than 100,000 organizations in 200 countries. The ManageEngine suite offers enterprise IT management solutions including Network Management, HelpDesk ITIL, Application Management, Desktop Management, Security Management, Password Management, Active Directory reporting, and a Managed Services (MSP) platform.

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