ServiceDesk Plus Masterclass: Service Catalog – Showcase your IT services
Join this webinar series to learn about how to make the most of ServiceDesk Plus and ITIL best practices to improve your service desk productivity.
In this session, you will learn how to centralize request management for all provided IT services, automate request workflows using business rules, and facilitate a better user experience using a self-service portal.
Some of the key takeaways include:
1. Building a request template
2. Workflow configuration
3. Service request provisioning and resolution
For more information, visit https://www.manageengine.com/products/service-desk/servicedesk-plus-training.html?utm_source=YT&utm_medium=referral&utm_campaign=YouTubeSEOdes
To know the service catalog feature in ServiceDesk Plus, visit here https://www.manageengine.com/products/service-desk/itil-service-catalog.html?utm_source=YT&utm_medium=referral&utm_campaign=YouTubeSEOdes
To know the upcoming webinars, visit here https://www.manageengine.com/products/service-desk/webinar.html?utm_source=YT&utm_medium=referral&utm_campaign=YouTubeSEOdes
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