Simplifying service request fulfillment process | Free ITIL webinar

Request fulfillment is the process of servicing requests raised by users. A robust request fulfillment can help IT help desks provide timely resolutions using minimal resources. Using an ITIL(R) ready help desk desk software like ServiceDesk Plus can help you easily configure workflows and automate processes for faster service delivery. Watch this webinar to learn about:

Enlisting and managing your service offerings (or catalog)
Configuring workflows and Service Level Agreements (SLAs)
Software and asset purchase requisition and order management
Establishing request fulfillment best practices
Demo of a complete service request life-cycle

To know more about upcoming webinars, visit https://www.manageengine.com/products/service-desk/webinar.html

via ManageEngine

About The Author
- ManageEngine is the leading provider of cost-effective enterprise IT management trusted by more than 100,000 organizations in 200 countries. The ManageEngine suite offers enterprise IT management solutions including Network Management, HelpDesk ITIL, Application Management, Desktop Management, Security Management, Password Management, Active Directory reporting, and a Managed Services (MSP) platform.

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