Taking service desks beyond IT with enterprise service management(ESM)
In this webinar, you will learn about the latest enterprise service management feature in ServiceDesk Plus’ cloud version. To know more visit https://www.manageengine.com/products/service-desk/enterprise-service-desk-management.html?utm_source=YT&utm_medium=referral&utm_campaign=YouTubeSEOdes
Some of the key takeaways of the webinar includes:
1. Creating and setting up service desk instances for all your non-IT departments in under 60 seconds.
2. Establishing a central ESM portal that’s accessible by all your end users, across all departments.
3. Implementing department-specific service management workflows.
Using built-in templates and service catalogues for each department.
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