Taking service desks beyond IT with enterprise service management(ESM)

In this webinar, you will learn about the latest enterprise service management feature in ServiceDesk Plus’ cloud version. To know more visit https://www.manageengine.com/products/service-desk/enterprise-service-desk-management.html?utm_source=YT&utm_medium=referral&utm_campaign=YouTubeSEOdes

Some of the key takeaways of the webinar includes:
1. Creating and setting up service desk instances for all your non-IT departments in under 60 seconds.
2. Establishing a central ESM portal that’s accessible by all your end users, across all departments.
3. Implementing department-specific service management workflows.
Using built-in templates and service catalogues for each department.

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via ManageEngine

About The Author
- ManageEngine is the leading provider of cost-effective enterprise IT management trusted by more than 100,000 organizations in 200 countries. The ManageEngine suite offers enterprise IT management solutions including Network Management, HelpDesk ITIL, Application Management, Desktop Management, Security Management, Password Management, Active Directory reporting, and a Managed Services (MSP) platform.

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