VMware GSS Customer Feedback – #VMware

John Dolan, VP of Worldwide Support at VMware, explains how customer feedback is important and shares action items that GSS is taking as a result of customer feedback.

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About The Author
- VMware is the leader in virtualization and cloud infrastructure solutions that enable businesses to thrive in the Cloud Era. Customers rely on VMware to help them transform the way they build, deliver and consume Information Technology resources in a manner that is evolutionary and based on their specific needs. With 2013 revenues of $5.21 billion, VMware has more than 500,000 customers and 75,000 partners. The company is headquartered in Silicon Valley with offices throughout the world and can be found online at www.vmware.com.

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